Frequently Asked Questions

List of answers
What is included in the price

The price includes the use of the car for the number of kilometers indicated, the extra kilometers will be invoiced separately. The price does not include fuel, the chaffeur service, the pick-up and delivery service in cities other than Forte dei Marmi

If I Rent A Vehicle Can I Choose The Chauffeur?

Yes Giannix Luxury Service, on request, we will provide a service of hostesses and security professional, native guides can accompany you in museums and art cities or shopping in the most exclusive boutiques in Italy. This service is not included in the price displayed on the site and will be calculated based on the number of days of the rental.

What are the Payment Methods?

Credit Cards accept

We accept all credit cards circuit (Visa, Mastercard, American express).
With American express upgrade of 5% of Commission
We use as a method of payment preferred the main circuits of credit cards, maximum safety and protection of your data. 
So you can rest assured that your sensitive data is in good hands. The credit card must be in the name of the same person holding the rental agreement. Traditional credit cards that can be recognized as such by the raised numbers embossed on the cards themselves, must be issued by American Express, Visa, or MasterCard. Debit cards and re-chargeable cards (for example; VisaElectron, PostPay, ATM, etc.) are not acceptable for use as guarantee.


Money Transfer

IBAN: IT 36 Y 03268 02800 052498782610


Registered Office: Corte Anna Magnani,1 int 7 ,  55041 Lido di Camaiore (LU)

Vat Number: IT 02328100462

Headquarter: V.le Ammiraglio Morin 4/D  55042 Forte Dei Marmi (Lu)



Checks made on current bank checking accounts or qualified cash payments can be accepted in different modalities. For qualification of this type of payment please contact the Reservation Center at +39 3895220094 to request further information.

What i Need for Rent?
  • Passport of the cardholder
  • Driving license card(both sides) Visa Mastercard Amex(standard credit card fees apply)
  • Home or Company address
  • The cardholder must to be present at the delivery of the car unless otherwise authorised
  • If the driver is different to the cardholder we required their passaport and diving licence

An original Driver’s License must always be shown.

  • The license must be valid at the time rental is made with an expiration date shown to be after the scheduled return of the automobile.
  • The license must be in good condition without any deterioration or abrasions that would compromise its clarity.
  • No corrections made to the license will be accepted unless authenticated by the issuing authority with their stamp.
  • Licenses which do not carry an identifying photograph of the holder (such as those issued in the UK) or are written in alphabets such as Cyrillic, Arabic, Japanese, etc. must always be accompanied by a valid International Driver’s License. Giannix luxury service will accept non EU customers without presentation of an International Driver’s License. These customers will be held responsible for any eventual traffic fines or violations that may be issued by police authorities both in Italy and abroad. Together with presentation of a valid Driver’s License, clients who will make payment for services by credit card or cash will be obligated to present a second, valid, document of identification and provide their address of residence.
Do You Have Insurance?

Yes RCA Basic, Fire and theft protection with deductible (15% value of vehicle thus established), in case of collision and damage available Deductible Kasko including in rates. Deducible amount represent client’s maximum risk in case of collision. Full Kasco Caverage on request not applicable for all models. In all case excluded wheels and interior vehicle Theft protection: All our cars are equipped with satellite systems in constant contact with operational police stations

How Old Do You Have To Be To Rent A Car?

Minimum age is 21 years old, in possession of a Driver’s License that has been issued to the holder for at least one year.